Responses Last Confirmed:

New Mexico Higher Education Department

Agency Contact

Pascal Buser, Director of the Private Post-Secondary Schools Division
505-490-5049
Pascal.Buser@hed.nm.us

Additional Contact

Secretary of State Contact

Maggie Toulouse
505-827-3600
theresa.romero@state.nm.us
Topic

1: Important Agency Information to Note

b.
What types of institutions are subject to this agency’s authority?

Indicate the types of institutions that your agency authorizes. 

  • Note: Some agencies may refer to out-of-state public institutions as “private colleges” in their law.  If this is the case for your agency, please select “public, out-of-state degree granting institutions” for purposes of this Guide so that the out-of-state public institution will find appropriate information.
  • Note: If your agency is a coordinating board, your agency may have one division with some authority such as program approval over in-state public institutions that are established per statute, which is structured differently than another division of your agency with state authorization authority over non-public institutions that they “license” pursuant to different statute(s).

_X___ Public, in-state degree granting institutions
_X___ Public, out-of-state degree granting institutions
_X___ Private, in-state, not-for-profit degree granting institutions
_X___ Private, out-of-state, not-for-profit degree granting institutions
_X___ Private, in-state, for-profit degree granting institutions
_X___ Private, out-of-state, for-profit degree granting institutions
_N/A_ Public, in-state, non-degree granting institutions
__X__ Public, out-of-state, non-degree granting institutions
__X__ Non-degree, not-for profit institutions
__X__ Non-degree, for-profit institutions
__X__ Religious institutions
_____ Tribally-controlled institutions
_____ Federal Institutions
_____ Municipal institutions

c.
Does your agency authorize specific academic programs offered by institutions, only institutions themselves, or both?
  • For example, an agency may require an institution apply for licensure for institutional approval and also require the institution to apply for specific program(s) approval.

_____ Institution 

_____ Program 

__X__ Both

d.
Clarifying comments:

The New Mexico Higher Education Department has authority to authorize or exempt private postsecondary institutions operating in the state and institutions offering distance education to New Mexico students.

Topic

2: Authorization of Distance Education

a.
Does your agency require exclusively online offerings offered by out-of-state institutions to be authorized?
  • Meaning as example, the state regulates an out-of-state institution for merely enrolling a student into a distance education program
  • Meaning as example, a solely online program that does not have any internships and practicums

Yes. 

b.
Clarifying comments:

Yes, all institution offering distance education in New Mexico must be authorized by the New Mexico Higher Education Department or operating pursuant to the State Authorization Reciprocity Agreement (SARA).

Topic

3: Accreditation by an Accrediting Agency Recognized by the U.S. Department of Education

a.
Is accreditation by an accrediting agency recognized by the U.S. Department of Education required for an institution to be authorized in your state?

Yes

b.
If yes, please check all that apply as appropriate.

Accreditation by an accrediting agency recognized by the U.S. Department of Education required for:  
____ Public, out-of-state degree granting institutions
_X__ Private, in-state, not-for-profit degree granting institutions
_X__ Private, out-of-state, not-for-profit degree granting institutions
_X__ Private, in-state, for-profit degree granting institutions
_X__ Private, out-of-state, for-profit degree granting institutions
____ Public, in-state, non-degree granting institutions
____ Public, out-of-state, non-degree granting institutions
____ Non-degree, not-for profit institutions
____ Non-degree, for-profit institutions
____ Religious institutions
____ Tribally-controlled institutions
____ Federal Institutions
____ Municipal institutions

c.
Clarifying comments:

In New Mexico “State Authorization” means a private post-secondary educational institution has been deemed by the department to satisfactorily meet criteria, as determined by the department, for registration or licensure under the Post-Secondary Educational Institution Act.

All degree-granting institutions seeking state authorization shall be accredited or be seeking appropriate external accreditation.

New degree-granting institutions are required to obtain accreditation within three (3) years from licensure. All registered institutions must be regionally accredited.

The institution's accreditation must be recognized by the U.S. Department of Education.

Topic

4: Physical Presence Policy

a.
If your agency uses a physical presence standard, how does your agency define physical presence? Include sample triggers.

Engaging in one or more of the following activities constitutes a physical presence in New Mexico:

  • ongoing occupation of a physical location in the state;
  • maintenance of an administrative office to support the provision of higher education instruction;
  • establishing a physical location for students to engage in educational activity;
  • requiring students to physically meet in a location for instructional purposes more than twice per full-term (quarter or semester) course for a total of more than six hours;
  • establishing an administrative office;
  • providing student support services to enrolled students, from a physical site operated by or on behalf of the institution in the state;
  • obtaining office space for instructional or non-instructional staff;
  • maintaining a mailing address or phone exchange in New Mexico;
  • holding proctored exams on behalf of the institution in New Mexico more than twice per full-term (quarter or semester); or
  • facilitating student participation in off-campus field trips in New Mexico for academic purposes in excess of 20 classroom hours in one six‐month period or in which the institution establishes a residential or instructional facility in New Mexico.

The following is a non-exhaustive list of activities, which if conducted by the institution, will not trigger a physical presence in New Mexico:

  • advertising to students whether through print, billboard, direct mail, internet, radio, television or other medium;
  • maintaining a server, router or similar electronic service device housed in a facility that otherwise would not constitute physical presence (the presence of a server or similar pass-through switching device does not by itself constitute the offering of a course or program in the state);
  • having faculty, adjunct faculty, mentors, tutors, recruiters or other academic personnel residing in New Mexico and working from their homes or another private, non-institutional site, provided that such staff is not engaged in activities that would otherwise constitute physical presence;
  • using recruiters in New Mexico if the recruiter has registered as an agent pursuant to Section 21-24-1 through Section 21-21-9 NMSA 1978;
  • independent off-campus study or research by students including, independent fieldwork for a thesis or dissertation, by individual students not engaged in a supervised field experience as defined in 5.99.1.11 NMAC and with no supervision or control by the student’s institution; or
  • facilitating student participation in off-campus field trips in New Mexico for academic purposes, so long as the field trip does not exceed more than 20 classroom hours in one six‐month period, or the establishment of a residential or instructional facility by the institution in New Mexico.
b.
Web link for physical presence definition.

5.99.1 NMAC - PUBLIC AND PRIVATE POST-SECONDARY INSTITUTIONS OPERATING UNDER THE INTERSTATE DISTANCE EDUCATION ACT:

https://www.srca.nm.gov/parts/title05/05.099.0001.html

c.
Does a clinical/internship trigger the requirement for authorization with your agency?

Does a virtual clinical / internship trigger the requirement for authorization with your agency? 

No response provided

d.
Does a faculty member residing in your state and teaching an online course trigger the requirement for authorization with your agency?

No response provided

e.
Does advertising targeted to residents of your state trigger the requirement for authorization with your agency?

No response provided

f.
Does having an administrative site in your state trigger the requirement for authorization with your agency?

No response provided

g.
Does having a recruiter in your state trigger the requirement for authorization with your agency?

No response provided

h.
Clarifying comments:

No response provided

Topic

5: Application Process

a.
Please provide a short description of the application process to obtain state authorization.

Detailed information and application forms can for Licensure, Registration, or Exemption may be accessed at: https://ppsd.smapply.io/

b.
Web link for application.
c.
Clarifying comments:

No response provided

Topic

6: Fees Associated with Authorization

a.
Is there an application fee associated with the authorization process?
b.
If yes, what is the fee or fee schedule?

No response provided

c.
Web link for fee information.
d.
Clarifying comments:

No response provided

Topic

7: Surety Bonds

a.
Does your agency require a Surety Bond for authorized out-of-state institutions?

Yes

b.
Web link for surety bonds.

No response provided

c.
Clarifying comments:

No response provided

Topic

8: Student Tuition Recovery Fund

a.
Does your agency have a Student Tuition Recovery Fund (or similar fund for higher education institution closure)?

No

b.
If yes, for what types of institutions?

No response provided

c.
Web link for student tuition recovery fund.

No response provided

d.
Clarifying comments:

No response provided

Topic

9: Tuition Refund Policy

a.
Does your agency have a Tuition Refund Policy Requirement?

Yes, an institution accredited by agencies recognized by the United States Department of Education shall adhere to the tuition refund schedule established by the institution's accrediting body or the United States Department of Education. If an institution is not required to adopt a refund schedule policy by an accreditor or the United States Department of Education, the institution shall adopt the New Mexico Higher Education Department’s refund schedule policy. 

b.
If yes, for what types of institutions?

No response provided

c.
Web link for tuition refund policy.

No response provided

d.
Clarifying comments:

No response provided

Topic

10: Reporting

a.
What kinds of information or data must an institution report to your agency as a condition for continued institutional state authorization?

Pursuant to New Mexico state regulations, an institution that has been granted New Mexico State Authorization through license, registration or distance education must submit an annual report and shall be charged an administrative fee for filing annual reporting as requested by the New Mexico Higher Education Department. The report includes specific information related to the educational programs offered by the institution in the reporting period.

b.
How frequently do institutions report data?

Annually

c.
Is this information shared publicly?

Yes, information is included within NMHED’s Annual Report.

d.
Web link for reporting.
e.
Clarifying comments:

No response provided

Topic

11: Enforcement

a.
What are possible consequences of institutional non-compliance?

Institutions that do not comply with state authorization requirements notified by certified mail that they shall cease immediately to offer such until they obtain a license or exemption from NMHED; NMHED shall initiate appropriate legal action if institutions fail to comply; whoever violates any provision of Chapter 21-23-10 of the Post-Secondary Educational Institution Act may be assessed a civil penalty not to exceed five hundred dollars ($500) per day per violation.

Institutions that do not submit a renewal application, annual report or requested response by or before a listed due date may be assessed up to $500 per day per violation.

b.
Web link for enforcement information.

No response provided

c.
Clarifying comments:

No response provided

Topic

12: Student Complaints - Non-SARA Participating Institutions

a.
Please describe the process for handling complaints about non-SARA out-of-state postsecondary institutions or programs? (34 CFR 600.9(a))

NMHED has authority to help facilitate resolution to student complaints, only after the student has utilized all internal complaint procedures at the educational institution. After receiving a Student Complaint Form, NMHED staff will review the form and attachments. NMHED may contact the student via email for additional information or clarification. If the initial review falls within the purview of NMHED we shall attempt to facilitate a resolution to the complaint by sending a copy of the complaint to the institution against which the complaint has been made. All parties will be notified of the outcome of the complaint. Additional information regarding the process is included in the applicable NMAC to the type of authorization held by the institution.

b.
Web link for the non-SARA complaint form.
c.
How does your agency handle a non-SARA complaint from a resident of its state that is against an out-of-state institution that the agency does not authorize?

No response provided

d.
Is the non-SARA process handled all within your agency or do you divide consumer protection and student complaint duties dependent on the type of institution (Public, Private, Technical, etc.)?

Student complaints from all types of institutions are handled New Mexico Higher Education Department. 

e.
Who is the contact person or entity for your state for receiving non-SARA student complaints?

Contact Name: Alicia Armijo

Title: Constituent Services & NM SARA Coordinator

Agency: New Mexico Higher Education Department

Address: 2044 Galisteo Street, Suite 4  Santa Fe, NM 87505-2100

Email: HigherEd.Info@hed.nm.gov

Phone:

URL:

f.
Clarifying comments:

No response provided

Topic

13: Records Retention

a.
When a higher education institution closes, what is the process your state uses to ensure that transcripts/records are kept available?

See 5.5.5 NMAC for provisions for public NM institutions, 5.99.2 NMAC for distance education institutions operating under the Interstate Distance Education Act and 5.100.8 for an institution operating under the Post-Secondary Educational Institution Act.

5.5.5. NMAC

CLOSURE AND STUDENT COMPLAINT PROCEDURES FOR PUBLIC INSTITUTIONS

https://www.srca.nm.gov/parts/title05/05.005.0005.html

5.99.2 NMAC

CLOSURE OF A DISTANCE EDUCATION INSTITUTION

https://regulations.justia.com/states/new-mexico/title-5/chapter-99/part-2/

5.100.8 NMAC

CLOSURE OR SUBSTANTIAL CHANGE TO LOCATION UNDER THE POST-SECONDARY EDUCATIONAL INSTITUTION ACT

https://www.srca.nm.gov/parts/title05/05.100.0008.html

b.
From what agency or entity do students request their transcripts/records from a closed higher education institution?

NMHED currently maintains records from certain closed private postsecondary institutions who have operated a physical site in New Mexico. If another institution is named Custodian of Records, the New Mexico Higher Education Department (NMHED) maintains contact information of the named custodian and general information of the process for accessing records. The information provided to NMHED is available on the “List of Closed Schools” linked the Closed School Transcript Request website page. NMHED requires a fee for requests.

Agency Name: New Mexico Higher Education Department

Contact Person: Annette Mirabal

Contact Phone: (505) 819-7629

Contact Address: 2044 Galisteo Street, Suite 4  Santa Fe, NM 87505-2100

Contact Email: HigherEd.Info@hed.nm.gov

Contact web site: https://hed.nm.gov/students-parents/closed-school-transcripts-requests

c.
Clarifying comments:

No response provided

Topic

14: Additional Information

a.
Is there anything else about the state authorization process in your state that institutions and others ought to know about?

If an institution is under the jurisdiction of another state entity such as the New Mexico Regulation and Licensing Department, but would also fall under the jurisdiction of New Mexico Higher Education Department (NMHED), the institution would have to seek exemption from the NMHED licensing or registration requirements.

The New Mexico Regulation and Licensing Department through its Boards and Commissions Divisions provide professional licensure and may have jurisdiction over respective programs and institutions offering such programs. At times an institution may be under both, the oversight of New Mexico Higher Education Department (NMHED) and a board. If the institution is offering programs not falling under the jurisdiction of any particular board or commission responsible for the institution’s oversight, then NMHED is the sole regulatory agency. In all cases, an institution operating a postsecondary educational program must be authorized or explicitly exempted by the New Mexico Higher Education Department.

b.
What is your preferred method of communication?

No response provided

 

Please note: There could be additional state agencies with oversight of activities of your institution.